Last Updated: 2025-12-10

This Privacy Policy explains how Wishing Creek Farm Inc. (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or use wishingcreekfarm.ca (the “Site”).

By using the Site, you consent to the practices described in this Policy.

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide

This includes information you voluntarily submit when you:

• Create a user account

• Make a purchase

• Book an appointment through Acuity

• Submit a contact form

• Leave comments or other user-generated content

This may include:

• Name

• Email address

• Phone number

• Shipping and billing information

• Payment-related details (handled securely by third-party payment processors)

• Any other information you choose to provide

b. Automatically Collected Information

When you visit our Site, certain information is automatically collected by Wix and other tools, such as:

• IP address

• Browser type and device information

• Pages viewed and time spent on the Site

• Cookies and similar tracking technologies

• Approximate location (from your IP address)

c. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies for:

• Basic site functionality

• User account login

• Security and fraud prevention

• Analytics and traffic measurement

• Advertising or retargeting (e.g., Meta/Facebook Pixel, Google Ads)

You may manage cookies through your browser settings.

2. How We Use Your Information

We may use your information to:

• Provide and operate our website

• Process orders and appointment bookings

• Communicate with you

• Improve our Site and customer experience

• Analyze website usage

• Show relevant ads through third-party platforms

• Maintain security and prevent fraud

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.
We may share information with:

a. Service Providers

We use trusted third-party services that may access your information only as needed to provide their services, including:

• Wix (website hosting)

• Acuity Scheduling (appointments)

• Payment processors (e.g., Stripe, PayPal, Square — depending on your setup)

• Analytics tools (e.g., Google Analytics, if enabled)

• Social media integrations (Facebook & Instagram)

b. Legal or Safety Requirements

We may disclose personal information if necessary to:

• Comply with laws or regulations

• Respond to a subpoena or request from authorities

• Protect our rights, property, or safety

4. International Data Transfers (Cross-Border Disclosure)

Because our Site is hosted on Wix, and we use third-party tools such as Acuity Scheduling and social media platforms, your personal information may be stored or processed outside Canada, including in the United States or other international locations.

When your data is transferred outside Canada, it may be subject to the laws of those jurisdictions.
We take reasonable steps to ensure your information is protected, consistent with PIPEDA requirements.

5. How We Protect Your Information

We follow reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights Under Canadian Law (PIPEDA)

You have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Withdraw consent at any time (may affect your ability to use some services)

• Request information about how your data is stored and used

• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at info@wishingcreekfarm.ca.

7. Third-Party Links

Our Site may contain links to external sites (e.g., social media platforms).
We are not responsible for the privacy practices of those third parties.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:

Wishing Creek Farm Inc.
Email: info@wishingcreekfarm.ca
Website: wishingcreekfarm.ca

2. How We Use Your Information

We may use your information to:

• Provide and operate our website

• Process orders and appointment bookings

• Communicate with you

• Improve our Site and customer experience

• Analyze website usage

• Show relevant ads through third-party platforms

• Maintain security and prevent fraud

• Comply with legal obligations